A Public Speaker, CEO and Founder of Oncology Spa by CPC and the CPC Foundation,
Author of "Coming Out, The Valley is No Longer An Option".
Latia Parker, Founder and Executive Director of the Curtis P. Crowner Foundation Inc, an organization that provides resources to support the oncology community. She is also the owner of the Oncology Spa by CPC, a wellness facility that provides cancer patients with comforting therapeutic services, such as massages and facials.
Shipping
& Returns.
Shipping Policy
Thank you for visiting and shopping at /Gallantry Wear Store. We ships all of our orders via [USPS/UPS/FedEx/DHL]. You will receive an email update with your tracking number once your order has shipped. Orders are shipped 3-5 business days.
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Processing
All orders are processed within 3 business days. Standard shipping typically takes between 5-8 business days for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
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Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number to track your order. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Return Policy
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We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
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Eligibility for Refunds and Exchanges
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Your item must be unused and in the same condition that you received it.
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The item must be in the original packaging.
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To complete your return, we require a receipt or proof of purchase.
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Only regular priced items may be refunded, sale items cannot be refunded or returned.
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If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thegallantryroom@gmail.com and send your item to: 1301 York Rd, Timonium MD 21093, Suite #800 LT20 Attn: Latia Parker
Exempt Goods
The following are exempt from refunds:
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Gift cards
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds
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If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take 5-10 business days depending on your bank before your refund is officially posted.
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If you have done all of this and you still have not received your refund yet, please contact us at thegallantryroom@gmail.com
Shipping
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Please do not send the product back to the manufacturer. It must be sent to the following 1301 York Rd, Timonium MD 21093, Suite #800 LT20 Attn: Latia Parker.
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable unless item(s) received are damaged
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Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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Please see, we cannot guarantee that we will receive your returned item.